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Terms of Service

West End Organix Terms of Service

Effective Date: August 16, 2026

Welcome to West End Organix. These Terms of Service govern your use of WestEndOrganix.com, purchases made through our online store, bookings for Energy Healing sessions, and your use of products, services, information and other content provided by West End Organix.

By accessing this website, placing an order, creating an account, booking a session or otherwise using our website or services, you acknowledge that you have read and agree to these Terms of Service.

Please review these Terms carefully before making a purchase or booking an appointment.

West End Organix Terms of Service

These Terms of Service apply to eligible users and customers of West End Organix.

By using this website, you represent that you have the legal capacity to agree to these Terms. If you are under the age required to enter a binding agreement where you live, you may use the website only with the involvement and permission of a parent or legal guardian.

If you do not agree with these Terms, please discontinue use of the website.

1. About West End Organix

West End Organix is a U.S.-based natural wellness company offering aromatherapy products, wellness gifts and complementary wellness services.

Our offerings may include:

TRÄDN Aromatherapy Products

Energy Healing Services

West End Organix also offers online Energy Healing sessions intended to support relaxation, personal reflection and a sense of emotional and energetic balance.

Our products, services, pricing and availability may change from time to time.

2. Wellness & Medical Disclaimer

West End Organix provides products, information and services for general wellness, aromatherapy, self-care and complementary wellness purposes.

Our website, products, educational content and Energy Healing services are not intended to diagnose, treat, cure or prevent any disease, medical condition or mental health condition.

Nothing on this website should be considered a substitute for:

If you have a health concern, take medication, have allergies, are pregnant or nursing, or are uncertain whether a product is appropriate for you, consult an appropriately qualified healthcare professional.

For general educational information about aromatherapy and essential oils, you may review the National Center for Complementary and Integrative Health’s aromatherapy information.

3. Energy Healing Services

Energy Healing offered by West End Organix is a complementary wellness experience.

Energy Healing sessions are intended to support personal relaxation, reflection and wellness. Individual experiences vary.

West End Organix does not guarantee any specific:

Participation is voluntary.

By booking an Energy Healing session, you acknowledge that Energy Healing is not a replacement for medical treatment, psychotherapy, psychiatric care or other services provided by licensed healthcare professionals.

4. Essential Oil & Aromatherapy Safety

Essential oils are concentrated aromatic products and should be used responsibly.

When using essential oils or aromatherapy products purchased from West End Organix:

Do not ingest an essential oil unless the specific product is expressly labeled and intended for that use.

If you are pregnant, nursing, taking medication, living with a medical condition or considering essential oil use around children or animals, seek appropriate professional guidance.

5. Product Information

West End Organix makes reasonable efforts to provide accurate product descriptions, photographs, dimensions, quantities, ingredients, packaging information and other product details.

However, actual products may vary slightly because of:

Natural wooden products, including TRÄDN wooden car diffusers, may vary slightly in grain, shade or appearance.

Such normal variations do not necessarily constitute a product defect.

6. Orders & Order Acceptance

When you submit an order through WestEndOrganix.com, you are offering to purchase the selected products subject to these Terms of Service.

Receiving an automated order confirmation does not necessarily mean the order has entered fulfillment.

West End Organix may decline or cancel an order when reasonably necessary because of circumstances including:

If West End Organix cancels a paid order that has not been fulfilled, the applicable payment will be refunded as appropriate.

7. Pricing

Unless otherwise stated, prices displayed on WestEndOrganix.com are shown in U.S. dollars (USD).

Prices, promotions, discounts and product availability may change without prior notice.

A price change will not normally alter an order that has already been accepted and paid, except where correction of an obvious pricing or technical error is permitted by applicable law.

8. Payment

Payment is generally required at checkout for:

Available payment methods are displayed during checkout and may include major credit or debit cards and supported third-party payment services.

By providing payment information, you represent that:

Payments may be processed by third-party payment providers subject to their own applicable terms and privacy practices.

9. Taxes, Duties & International Charges

Applicable sales taxes may be calculated during checkout when required.

Customers purchasing products for delivery outside the United States may be responsible for:

unless those charges were specifically collected during checkout.

10. Shipping, Returns & Refunds

Shipping, delivery estimates, damaged products, lost shipments, returns, refunds and order cancellations are governed by our separate Shipping & Returns Policy.

That policy forms part of these Terms of Service.

It contains information regarding:

When West End Organix cannot ship merchandise within a promised or applicable timeframe, customer rights will be handled consistently with applicable requirements. Additional information about U.S. online-order shipping requirements is available from the Federal Trade Commission.

11. Energy Healing Appointment Cancellations

Energy Healing appointments require reserved time specifically for each client.

Unless otherwise stated at the time of booking:

At Least 24 Hours’ Notice

Appointments canceled or rescheduled at least 24 hours in advance may generally be rescheduled one time without an additional rescheduling charge.

Less Than 24 Hours’ Notice

Cancellations made less than 24 hours before the scheduled appointment may be subject to a:

$50 late-cancellation fee

No-Shows

Clients who do not attend their scheduled appointment without providing appropriate notice may be charged the full session price.

Late Arrivals

If you arrive late, your appointment may still need to end at the originally scheduled time so subsequent appointments are not affected.

The full session fee may still apply.

12. Cancellation by West End Organix

If West End Organix must cancel a paid Energy Healing appointment and is unable to provide the scheduled service, you will be offered an appropriate option to:

13. Digital Products

West End Organix may offer downloadable guides, educational materials or other digital products.

Unless otherwise stated, digital products are provided for personal, non-commercial use only.

You may not:

Additional terms may appear on individual digital-product pages.

14. Wholesale Orders

West End Organix may sell TRÄDN aromatherapy products to qualified wholesale buyers.

Wholesale transactions may be subject to separate written terms concerning:

When separate wholesale terms or agreements apply, those specific terms will control the applicable wholesale transaction in the event of a conflict with these general Terms.

15. Intellectual Property

Unless otherwise stated, content appearing on WestEndOrganix.com is owned by, licensed to or used with permission by West End Organix or the applicable rights holder.

Protected content may include:

You may use our website content for normal personal and non-commercial purposes.

Without prior written authorization, you may not reproduce, publish, distribute, commercially exploit, sell or create unauthorized derivative works from protected West End Organix content.

16. TRÄDN and Other Brand Rights

Certain products offered through West End Organix may carry the TRÄDN name, trademarks, packaging, designs or other protected brand materials.

Nothing in these Terms of Service transfers ownership of West End Organix, TRÄDN or third-party intellectual property to you.

You may not use our names, logos, product photography or branding in a way that falsely suggests sponsorship, endorsement, affiliation or authorization.

17. Acceptable Website Use

You agree not to misuse WestEndOrganix.com.

Prohibited activities include:

West End Organix may restrict access where we reasonably believe the website is being abused.

18. Reviews, Testimonials & Customer Content

Customers may have opportunities to submit:

By submitting such material, you represent that it reflects your genuine experience or opinion and that you have the right to provide it.

Reviews or testimonials must not contain:

Testimonials reflect individual experiences.

Individual experiences vary, and a testimonial does not guarantee that another customer or Energy Healing client will experience the same result.

West End Organix may moderate or remove spam, fraudulent material, unlawful content or material unrelated to the applicable product or service.

19. Third-Party Websites & Services

Our website may link to third-party:

West End Organix does not control independent third-party websites.

Third-party websites and services are governed by their own terms, privacy policies and practices.

A link from West End Organix does not necessarily constitute an endorsement of every statement, product or service provided by that third party.

20. Website Availability

We make reasonable efforts to keep WestEndOrganix.com functioning and available.

However, uninterrupted access cannot be guaranteed.

The website may occasionally be unavailable because of:

We may modify, suspend or discontinue portions of the website when reasonably necessary.

21. Disclaimer of Warranties

To the fullest extent permitted by applicable law, West End Organix provides the website and informational content on an “as available” basis.

West End Organix does not guarantee:

Nothing in these Terms of Service excludes warranties or consumer rights that cannot lawfully be excluded.

22. Limitation of Liability

To the fullest extent permitted by applicable law, West End Organix will not be responsible for indirect, incidental, special or consequential losses arising solely from use of our website, products or services where such liability may legally be limited.

Customers are responsible for:

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.

23. Consumer Rights

Nothing in these Terms of Service is intended to waive or restrict a consumer right or remedy that cannot legally be waived.

Where mandatory consumer-protection laws applicable to you provide rights beyond these Terms, those mandatory rights will continue to apply.

24. Privacy

Your use of WestEndOrganix.com is also subject to the West End Organix Privacy Policy.

Our Privacy Policy explains how personal information may be collected, used, stored and handled when you:

Please review the Privacy Policy separately.

25. Communications

When you place an order, book a session or contact West End Organix, you may receive communications necessary to complete the transaction or provide customer service.

These may include:

Marketing communications, where offered, will be subject to applicable consent requirements and available unsubscribe options.

26. Changes to Products & Services

West End Organix may update, add, modify or discontinue products and services from time to time.

We may also change:

Changes will not eliminate customer rights relating to completed transactions where applicable law provides otherwise.

27. Changes to These Terms of Service

West End Organix may update these Terms of Service when our business, products, services, website practices or legal requirements change.

When materially revised, the updated Terms will be published on this page with a revised Effective Date.

Your continued use of the website after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

28. Governing Law

These Terms of Service are generally governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law principles, except where mandatory laws applicable to an individual consumer provide otherwise.

To the extent permitted by applicable law, disputes concerning these Terms may be brought before a court of competent jurisdiction in Sheridan County, Wyoming.

Nothing in this section removes consumer protections that cannot lawfully be waived.

29. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will continue in effect.

30. No Waiver

If West End Organix does not immediately enforce a provision of these Terms of Service, that does not necessarily mean we waive the right to enforce that provision in the future.

31. Entire Agreement

These Terms, together with applicable West End Organix policies and transaction-specific terms, constitute the agreement governing your use of the applicable website, product or service.

Related policies may include:

Where a specific written agreement applies to a particular transaction, its more specific provisions may control that transaction.

Questions About These Terms of Service?

If you have a question about these Terms of Service, an order, an Energy Healing appointment or a West End Organix product, please contact us.

West End Organix

West End Organix is a U.S.-based online wellness company registered in Wyoming, with operations based in Lake Forest, California.
Products ship from Orange County, California, and online Energy Healing sessions are available nationwide.

Email: info@westendorganix.com
Website: www.westendorganix.com

For questions about an existing order, please include your order number so we can assist you more efficiently.