West End Organix Privacy Policy
Effective Date: August 16, 2026
Welcome to the West End Organix Privacy Policy. Your privacy is important to us.
This Privacy Policy explains how West End Organix collects, uses, stores, discloses and protects personal information when you visit WestEndOrganix.com, purchase TRÄDN aromatherapy products, subscribe to our emails, contact us, submit a wholesale inquiry or book an Online Energy Healing Session.
By using WestEndOrganix.com or providing information to West End Organix, you acknowledge the privacy practices described in this Privacy Policy.
Please review this Privacy Policy carefully.
West End Organix Privacy Policy: What This Policy Covers
This Privacy Policy applies to information collected through WestEndOrganix.com and related interactions with West End Organix.
It may apply when you:
- Browse our website
- Purchase essential oils or aromatherapy products
- Create a customer account
- Use our shopping cart or checkout
- Book an Online Energy Healing Session
- Submit an Online Energy Healing Session form
- Contact customer service
- Subscribe to our email list
- Submit a wholesale inquiry
- Leave a product review
- Communicate with West End Organix
The information we collect depends on how you interact with our website, products and services.
1. Personal Information We Collect
West End Organix may collect personal information that you voluntarily provide to us.
Depending on your interaction with us, this information may include:
- First and last name
- Email address
- Telephone number
- Billing address
- Shipping address
- Customer account information
- Products purchased
- Order details
- Appointment information
- Email marketing preferences
- Wholesale business information
- Customer-service communications
- Product reviews or feedback
- Information submitted through website forms
We encourage you to provide only information that is reasonably necessary for the transaction, request or service you are seeking.
2. Information Collected When You Place an Order
When you purchase a TRÄDN essential oil, aromatherapy gift set, wooden car diffuser, diffuser set, wellness gift or other product, we may collect information necessary to process and fulfill your order.
This may include:
- Your name
- Contact information
- Billing address
- Shipping address
- Products ordered
- Order amount
- Shipping method
- Transaction information
- Customer-service communications relating to your order
We may use this information to process your purchase, arrange shipping, provide tracking, assist with returns or damaged-product claims and maintain necessary business records.
3. Payment Information
Payments are processed through the payment methods made available during checkout.
West End Organix generally does not directly store complete credit or debit card numbers when payment information is processed by a third-party payment provider.
Payment providers may process information such as:
- Cardholder name
- Billing information
- Payment method
- Transaction amount
- Payment authorization information
Third-party payment providers process information according to their own terms, privacy policies and security practices.
4. Online Energy Healing Session Information
West End Organix offers Online Energy Healing Sessions only.
When you book an Online Energy Healing Session, you may voluntarily provide information about your wellness goals, emotional experiences, personal concerns or other information you believe is relevant to your session.
Please provide only information you are comfortable sharing.
Information you voluntarily provide in connection with an Online Energy Healing Session may be used to:
- Schedule your online appointment
- Prepare for your requested session
- Provide your Online Energy Healing Session
- Communicate with you regarding your appointment
- Send appointment confirmations or reminders
- Respond to questions you ask
- Maintain appropriate administrative records
West End Organix does not require detailed medical records simply to browse our website, shop for products or book a general wellness service.
Please do not send Social Security numbers, complete medical records or other unnecessary highly sensitive information through ordinary email or general website contact forms.
5. Consumer Health & Wellness Information
Information voluntarily provided when booking or participating in an Online Energy Healing Session may, depending on its nature and the laws where you live, qualify as sensitive information or consumer health data.
West End Organix may collect this information only as reasonably necessary to provide the service you request, respond to your communications, comply with applicable requirements or for another purpose disclosed to you.
West End Organix does not sell consumer health information for monetary compensation.
Information privately shared in connection with an Online Energy Healing Session is not intended to be used for unrelated targeted advertising.
Depending on where you live, you may have additional rights concerning consumer health or sensitive information.
To submit a request regarding wellness information associated with you, contact:
Use the subject line:
Consumer Health Data Request
6. Information Collected Automatically
When you visit WestEndOrganix.com, certain technical information may be collected automatically through cookies, analytics technologies, server logs and similar tools.
This information may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Date and time of visits
- Referring website or source
- Approximate geographic region
- Website interactions
- Shopping-cart activity
- Technical errors
- General website-performance information
We may use this information to operate, secure, troubleshoot and improve our website.
7. Cookies & Similar Technologies
This Privacy Policy also explains how cookies and similar technologies may be used on WestEndOrganix.com.
Cookies may support:
Essential Website Functions
These may include:
- Shopping carts
- Checkout
- Customer accounts
- Login sessions
- Website security
- Saved preferences
Analytics
Analytics technologies may help us understand:
- Website traffic
- How visitors find our website
- Which pages are viewed
- General visitor behavior
- Website performance
Functional Technologies
These may help remember preferences or improve website functionality.
Marketing Technologies
When enabled, marketing technologies may help measure advertising or email campaigns and understand visitor engagement.
The specific cookies and technologies used may change as our website and service providers are updated.
8. Your Cookie Choices
You may be able to manage cookies through:
- Your web browser
- Your device settings
- A cookie-consent tool displayed on our website, when available
- Privacy controls provided by third-party services
Disabling certain cookies may affect features such as:
- Shopping carts
- Checkout
- Customer accounts
- Saved preferences
- Other essential website functionality
9. How We Use Your Personal Information
West End Organix may use personal information to:
- Process and fulfill orders
- Process payments
- Arrange shipping
- Provide order tracking
- Manage customer accounts
- Book Online Energy Healing Sessions
- Provide Online Energy Healing Sessions
- Send online appointment confirmations and reminders
- Respond to customer questions
- Process returns and damaged-order claims
- Manage wholesale inquiries
- Provide customer service
- Send transactional communications
- Maintain business records
- Prevent fraud
- Protect website security
- Improve website performance
- Analyze general website usage
- Comply with legal obligations
- Enforce applicable website policies
We may also use personal information for another purpose disclosed to you at the time it is collected.
10. Email Marketing & Mailchimp
If you voluntarily subscribe to West End Organix marketing emails, we may use your name and email address to send information such as:
- New product announcements
- Essential oil and aromatherapy content
- Wellness articles
- Blog updates
- Special offers
- Promotions
- West End Organix news
West End Organix may use Mailchimp to manage subscribers and distribute marketing communications.
You may unsubscribe from marketing emails at any time by selecting the unsubscribe link provided in the email.
Unsubscribing from marketing emails does not prevent us from sending necessary transactional communications, including:
- Order confirmations
- Shipping notices
- Online appointment confirmations
- Customer-service messages
11. WordPress, WooCommerce & E-Commerce Services
West End Organix uses website and e-commerce technologies that may include WordPress, WooCommerce and related plugins or service providers.
These technologies may process information necessary to:
- Operate the online store
- Maintain shopping carts
- Provide checkout functionality
- Process orders
- Manage customer accounts
- Calculate shipping
- Maintain inventory
- Protect transactions
- Provide website security
Information is processed as reasonably necessary to perform these functions.
12. Analytics & Website Performance
West End Organix may use analytics and website-performance technologies, which may include Google or other analytics providers when enabled.
These technologies may help us understand:
- How visitors reach our website
- Which pages receive traffic
- Website usage patterns
- Website performance
- Technical problems
Analytics providers may use cookies or related technologies according to their own privacy practices and our configuration of those services.
13. Online Energy Healing Booking Technology
When you schedule an Online Energy Healing Session, our website or booking technology may process information such as:
- Your name
- Email address
- Telephone number
- Online appointment date and time
- Service selected
- Payment status
- Information you voluntarily submit through the booking form
We use this information primarily to schedule, administer and provide the Online Energy Healing Session you requested.
Online Energy Healing Sessions are provided remotely. West End Organix does not require you to visit a physical wellness location to participate.
14. Shipping & Delivery Providers
When you order physical products, we may disclose information reasonably necessary for shipment and delivery.
This may include:
- Customer name
- Shipping address
- Contact information when required
- Order or package information
- Tracking-related information
Shipping providers use this information to process and deliver your order.
15. Service Providers
West End Organix may disclose limited personal information to third-party service providers that help us operate our business.
These may include providers of:
- Website hosting
- E-commerce services
- Payment processing
- Shipping and fulfillment
- Email marketing
- Online appointment booking
- Analytics
- Website security
- Backups
- Technical support
- Accounting
- Legal or professional services
Service providers generally receive information reasonably necessary to perform the service for which they have been engaged.
They may also process information according to their own applicable legal obligations and privacy practices.
16. Do We Sell Personal Information?
West End Organix does not sell personal information for monetary compensation.
Certain state privacy laws may define terms such as “sale” or “sharing” more broadly and may include certain advertising or cross-context behavioral advertising activities.
If West End Organix engages in an activity that requires a specific opt-out right under applicable law, we will provide or honor the applicable choice as required.
17. Legal, Fraud Prevention & Security Disclosures
West End Organix may disclose information where reasonably necessary to:
- Comply with applicable law
- Respond to valid legal process
- Protect the rights or property of West End Organix
- Investigate suspected fraud
- Prevent unauthorized transactions
- Protect website security
- Prevent misuse of our website
- Protect customers or other individuals
- Enforce our Terms of Service
- Respond to security incidents
Information may also be transferred in connection with a merger, acquisition, restructuring, financing or sale of some or all of the business, subject to applicable privacy requirements.
18. How Long We Keep Information
West End Organix retains personal information for as long as reasonably necessary for the purposes for which it was collected and for legitimate legal, administrative and business requirements.
Information may be retained as necessary to:
- Fulfill orders
- Provide requested services
- Manage Online Energy Healing appointments
- Maintain financial and tax records
- Resolve disputes
- Prevent fraud
- Protect website security
- Enforce agreements
- Meet legal obligations
Retention periods may vary depending on the type of information.
When information is no longer reasonably necessary, we may delete, anonymize or securely dispose of it, subject to applicable legal and operational requirements.
19. How We Protect Personal Information
West End Organix uses reasonable administrative, technical and organizational safeguards intended to protect personal information.
These measures may include:
- SSL-encrypted website connections
- Password-protected systems
- Restricted data access
- Reputable third-party payment services
- Website security technology
- Software updates
- Backup procedures
However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.
Customers should protect their passwords and avoid transmitting highly sensitive information through unsecured communication channels.
Privacy Policy Rights & Choices
Depending on your location and applicable law, you may have certain rights concerning your personal information.
These may include rights to:
- Request access to certain personal information
- Request correction of inaccurate information
- Request deletion of eligible personal information
- Withdraw consent where applicable
- Unsubscribe from marketing communications
- Request information regarding certain disclosures
- Opt out of certain sales or sharing where applicable
- Exercise applicable consumer-health-data rights
These rights may be subject to legal exceptions.
20. How to Submit a Privacy Request
To make a request under this Privacy Policy, email:
Use the subject line:
Privacy Request
Please provide enough information for us to understand your request.
We may need to verify your identity before granting access to, correcting or deleting certain information.
West End Organix will respond within the timeframe required by applicable law.
21. California Privacy Information
California residents may have privacy rights under applicable California law.
Depending on the law and whether it applies to West End Organix, rights may include:
- Access to certain personal information
- Correction of inaccurate information
- Deletion of eligible information
- Information regarding certain categories of personal information collected or disclosed
- Opt-out rights regarding certain sales or sharing
- Rights concerning certain sensitive information
- Protection against unlawful discriminatory treatment for exercising privacy rights
West End Organix does not sell personal information for monetary compensation.
California residents may submit a request at:
Use the subject line:
California Privacy Request
For additional information regarding California consumer privacy, visit the California Privacy Protection Agency.
22. Consumer Health Data Privacy
Because West End Organix provides Online Energy Healing Sessions, some information voluntarily submitted by a client could potentially qualify as consumer health data under privacy laws applicable in certain states.
Depending on applicable law, you may have rights to:
- Confirm whether qualifying consumer health data is collected
- Access qualifying information
- Request deletion
- Withdraw certain consent
- Obtain information concerning certain disclosures
Where such requirements apply, West End Organix will process qualifying requests in accordance with applicable law.
You may submit a request to:
Subject:
Consumer Health Data Request
Washington residents can find general information about consumer-health-data rights from the Washington State Attorney General.
23. Do Not Track & Privacy Preference Signals
Some browsers provide a Do Not Track setting.
Because there is not one universally accepted technical standard governing all Do Not Track signals, West End Organix may not respond to traditional browser DNT signals in every circumstance.
Where applicable law requires recognition of a legally valid opt-out preference signal or similar mechanism, West End Organix will handle that signal as required.
You may also use available browser, device and website privacy controls to manage cookies and certain tracking technologies.
24. Children’s Privacy
WestEndOrganix.com is not directed to children under 13 years of age, and West End Organix does not knowingly collect personal information online from children under 13 in circumstances requiring parental consent.
If we learn that such information has been collected improperly, we will take appropriate steps to delete or otherwise address it.
Online Energy Healing Sessions for minors should involve a parent or legal guardian whenever appropriate or legally required.
For additional information about children’s online privacy, visit the Federal Trade Commission’s Children’s Privacy resources.
25. International Visitors
West End Organix is based in the United States.
If you access our website from another country, information you provide may be processed in the United States or in another location where a service provider operates.
Privacy laws in those jurisdictions may differ from those in your location.
Where applicable law provides additional rights concerning international data processing or transfers, those requirements will apply.
26. Third-Party Websites
WestEndOrganix.com may contain links to independent third-party websites or services.
West End Organix does not control the privacy practices of independent third parties.
When you leave our website, we encourage you to review the privacy policy of the website or service you visit.
This Privacy Policy applies only to information handled by West End Organix as described here.
27. Changes to This Privacy Policy
West End Organix may update this Privacy Policy when our:
- Website changes
- Business practices change
- Products change
- Online services change
- Technology changes
- Service providers change
- Legal requirements change
When this Privacy Policy is revised, the updated version will be posted on this page and the Effective Date will be changed.
Additional notice may be provided when required by applicable law.
We encourage visitors to review this Privacy Policy periodically.
28. Related West End Organix Policies
This Privacy Policy should be read together with other applicable West End Organix policies.
These include:
- Terms of Service
- Shipping & Returns Policy
- Online Energy Healing booking terms
- Product-specific instructions
- Wholesale terms when applicable
Questions About the West End Organix Privacy Policy?
If you have questions about this Privacy Policy, want to exercise an applicable privacy right or have concerns regarding how West End Organix handles personal information, please contact us.
West End Organix
West End Organix is a U.S.-based online wellness company registered in Wyoming, with operations based in Lake Forest, California.
Products ship from Orange County, California, and online Energy Healing sessions are available nationwide.
Phone: 1-866-786-2106
Email: info@westendorganix.com
Website: www.westendorganix.com
Privacy Request
If your request concerns information provided specifically in connection with an Online Energy Healing Session, you may use:
Consumer Health Data Request
We will review applicable requests and respond in accordance with applicable privacy requirements.